Direct Payments Policy Consultation - Public survey

Closed 6 Nov 2022

Opened 3 Oct 2022


Thank you for agreeing to take part in this public consultation around proposed changes to the Stockport Council Direct Payments Policy. This survey is aimed at members of the public who do not have a Direct Payment or care for somebody who does so. 

This questionnaire asks for your views on the changes we want to make to the Direct Payment policy. A full copy of the draft policy can be found in the supporting documents below.

What is the Direct Payments Policy? 

Direct Payments are an option for adults aged 18+ who need care and support to help them to live independently.  Direct Payments are cash payments made to adults who prefer this method of paying for care and support to meet their needs. It enables the person to take ownership of their own care planning by choosing how and when they receive support instead of the Council arranging services on their behalf.  

To receive a Direct Payment, you must meet the eligibility threshold for adults with care and support needs as set out in the Care and Support (Eligibility Criteria) Regulations 2014. The threshold is based on identifying how a person’s needs affect their ability to achieve relevant outcomes, and how these impacts on their wellbeing.  

 The Direct Payments Policy is a document that provides guidance and rules that everyone who is involved in issuing, using, or managing direct payments provided through Stockport Council needs to follow.  This policy is mainly used by employees working in Adult Social Care and all current and future Direct Payment clients and their carers living in Stockport. 

Why we decided to update the policy?

In September 2021 we launched a new Direct Payments Policy, which included a new approach for reviewing and assessing how people could spend their direct payments.  Following the launch, some concerns were raised and after reviewing the work that was undertaken, we have recognised that some decisions we made were not right.  As a result, we have stopped using the policy and have reinstated support payments for anyone that was negatively affected as part of the changes we made.   

 We have also reviewed our Direct Payments Policy and identified some areas that needed to change to provide more clarity about how payments can and cannot be spent.  We are seeking your views on these changes and on how we can improve the policy to make it clearer and more accessible in the future.    

Who is doing this consultation? 

This consultation is being held by the Stockport Council Consultation and engagement team.  

Will you share the things I tell you? 

No, everything you tell us is confidential. The only time this will change is you tell us you or the person you care for is at risk. We have a duty to report this to our safeguarding colleagues. Only those involved in the project will be able to see your answers. No individual will be identified in any reports that are produced.  

What if I need these questions in another format?

If you have any questions about this consultation or require the questionnaire in another format such as Easy read, large print or in another language. Please call or email using the details below.

What if I have any questions?

If you have any questions about this consultation .Please email using the details below.

Why your views matter

We would like your views on our proposed changes. Before each question we tell you:

  • The section of the policy the questions in the questionnaire relate to
  • An explanation of what the old policy said
  • A summary of what the new policy will say
  • The reasons why we want to make the changes

Please take a few moments to read each of our proposed changes before making your response. There is room for you to leave comments on our proposed changes. We cannot respond to any individual requests received via this questionnaire. Thank you 

Your comments and ideas will directly impact on the finalised Direct Payments Policy. We probably won’t be able to do everything you suggest – but everything we do will be influenced by what you tell us.

If you have recieved an invitation as someone currently in reciept of a Direct Payment , please leave this survey and complete our Direct Payments Consultation Clients and Carers Survey. Thank you

What happens next

Key Dates

Sunday 11 November 2022

Consultation closes.

24th November 2022

The following Papers to Adult Social Care and Health Scrutiny Committee for review

  • Consultation Findings
  • Equality Impact Assessment 
  • New Direct Payments Policy

6th December 2022

 Approval sought for the new policy from the Stockport Council Cabinet Committee

7th December 2022.

Subject to approval, the new policy will be implemented from this date





  • Stockport Council Activities